Department Coordinator

Department (and Section)
Conservation and Policy
Closing Date
Assistant / Administrator
Position Type
Full-Time / Fixed Term Contract
Advertised Salary
£33,788 (inclusive of London Weighting)
London Weighting


We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct.  Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

Role Profile

ZSL’s Conservation and Policy Directorate has a new fixed term opportunity for a Department Coordinator to join our team, whose goal will be to support operational and administrative management across the whole department.


As the Department Coordinator, you will be a central part of ZSL’s conservation team, supporting a wide range of activities across the department. This role performs a vital enabling function for Conservation and Policy.


Reporting directly to the Director of Conservation and Policy, with a dotted line to the Head of International Operations, the postholder provides confidential coordination for key financial management processes, events coordination and communication.


You will need to have excellent collaborative and communication skills as you work with colleagues across different parts of ZSL UK and international teams. You will help new staff within the department become integrated, share communication and news, and support the organisation of meetings and events.

Confidentiality and integrity are key to this role as you will handle sensitive information at times and support important events and discussions.


NB: This is a 1-year FTC and open to a hybrid work set up.

Main Duties and Responsibilities

  • Support the Director of Conservation and Policy and the Senior Management Team to coordinate and organize department meetings, travel and activities.
  • Provide oversight of departmental invoicing and country transfers, liaising with managers and the ZSL Accounts Payable team as required to ensure accurate data entry, prompt approval and subsequent payment
  • Lead or support, the organisation of symposia, conferences, workshops, fundraising events and meetings for Conservation & Policy programmes.
  • Prepare monthly conservation highlights and keep the ZPD up to date to ensure all project information is the most up to date.
  • Support the Director of Conservation & Policy Director and Senior Management Team with special projects within C&P or collaboration with other ZSL departments.

For a full job description please click here.

Person Specification

  • Extensive experience with the management of administrative processes at a departmental level
  • Demonstrable experience with the management of financial processes
  • Prior administration and PA experience is essential.
  • Excellent communication skills with stakeholders at different levels.
  • An ability to manage competing priorities and delegate effectively is essential.


What do we offer?


“Work Your Way”: We empower people to work from where they work best. We believe work is something we do and not a place we go. Our offices have become important places for collaboration and social connection but are no longer our main place of work.


We are committed to improving diversity and inclusion. We recognise the value of having employees with diverse skills, experiences, and abilities, we therefore, encourage applications from all backgrounds.


You will have access to a blended program of Wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Program as well as regular webinars and activities around mental, physical, social and financial wellbeing. The opportunity to be part of an organisation that is committed to improving diversity and inclusion.


Other benefits include 25 days holiday, life assurance, generous pension, complimentary zoo tickets with a 30% discount in shops and online, subsidised canteen, enhanced paternity and maternity leave, season ticket loan, cycle to work scheme, discounted gym membership and access to a wide range of learning and development opportunities including LinkedIn Learning.

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button on the ZSL website.



Closing date for applications: Midnight 23:59 on Friday 9th December 2022


The Zoological Society of London is a charity registered in England and Wales: no. 208728. 


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