Event ambassador casual

Marketing / Events
Department (and Section)
Zoos and Engagement - Events
Closing Date
Operative / Attendant
Position Type
Various Hours / Seasonal
Advertised Salary
£9.50 per hour


We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct.  Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

Role Profile

ZSL Whipsnade Zoo are currently recruiting for event ambassadors to help support our key events over the Halloween and Christmas school holidays. We are looking for enthusiastic, flexible and pro active individuals with great customer service to work various days over one or multiple events.

Halloween will run from 22nd - 30th October and our Christmas event from November through to the end of December with working hours between approximately 9am-4.30pm *Exact dates and times to be confirmed once interest has been shown. 

Main Duties and Responsibilities

  • Setting up/packing down equipment at the start and end of the day and performing any necessary checks, reporting any damages or concerns to the event point of contact
  • Creating a memorable experience for our visitors. Engaging them whilst running interactive games and puzzles in a fun and exciting way
  • Queue management and entertainment
  • Recording visitor numbers
  • Assisting with set up and de rig of event

To view the full job description, please click here

Person Specification

  • Demonstrate experience of working to a high standard within an Entertainments or Performance setting.
  • Exhibit outstanding customer service skills.
  • Have a proactive approach - being able to 'think on your feet' and take ownership of issues that may rise.
  • Work confidently in a fast paced environment
  • Show a desire to create memorable experiences for our visitors

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button.

Please email laura.laird@zsl.org with all the possible shifts you are able to work.


Closing date for applications: Midnight (23:59) on Tuesday 4th October



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